2025-04-15

Website Mr Price Group

Job Description:

This individual will provide 2nd Level support to a team of IT Support Technicians with Troubleshooting advanced systems, networking, hardware-related issues and Mentoring 1st level Support Technicians to enhance their skills and capabilities.

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Job Responsibilities:

  • Patch and maintain server / virtualization software installed at head office
  • Where needed install networking equipment and cabling according to company standards
  • Respond to requests for new user creation / administration / deletion
  • Troubleshoot server / Virtual machine performance issues (in store and at head office)
  • Create software images for use in server and terminal deployments
  • Troubleshoot network / Wifi connectivity issues
  • Patch and maintain network-related hardware (switches, routers, firewalls)
  • Assist 1st line support with troubleshooting user account and permission-related issues for Point of Sale and Active Directory accounts

Job Requirements:

  • Retail industry knowledge, end-user support, networking, and server administration
  • 4 – 6 years business experience (preferably in a Retail Environment)
  • Point of Sale systems and related hardware and basic ERP skills
  • A+, N+, Microsoft 365 Certified: Modern Desktop Administrator Associate, MCSA (Windows Server 2012), MCSE, VCTA (VMware) or similar

Job Details:

Company: Mr Price Group

Vacancy Type: Full Time

Job Location: Riverhorse Valley, KwaZulu-Natal, SA

Application Deadline: N/A

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Apply Here

Vacanciesspot.com