Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs. Takes … Read more
Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Conduct themselves in an ethical manner at all times. Educate customers on correct eChannels to maximize … Read more
Job Description: To ensure that deceased estates are onboarded, administered and finalised professionally, efficiently and effectively in terms of the Administration of Estates Act 66 of 1965 and other applicable legislation Job Responsibilities: Prevent wastage and identify process improvements to contain and reduce costs Contribute to the development of a budget aligned to operational delivery … Read more
Job Description: Strategic management of all areas across the business, its people and other resources, to ensure sustainable growth of its consolidated Balance Sheet and Income Statement by identifying business growth opportunities (new markets, new products and new services) and deliver those through the design of the most cost effective delivery channel appropriate to the … Read more
Job Description: To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships Job Responsibilities: Understand reasons for and comply with governance in terms of legislation and audit requirements. Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a … Read more
Job Description: To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Requirements: Preferred Qualification : Relevant NQF 5 qualification as prescribed by the Financial Services Board Regulatory … Read more
Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Resolve all customer queries efficiently, and within agreed timelines. Connect with our customers by living up … Read more
Job Description: Responsible for the oversight of all activities performed by team representatives serving a client segment of 150 million plus. Job Responsibilities: Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team. Maximise Business Portfolio, cross sell opportunities and strengthen client relationships. Deliver exceptional service through educating … Read more
Job Description: To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance. Job Requirements: Concepts such as: Exploratory data analysis, Data Science Pipeline lines Minimum Qualification – Relevant Degree … Read more
Job Description: To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers. Job Responsibilities: Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth Provide an efficient administration service through careful and timeous planning, reporting and … Read more