Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Leads identified converted into successful sales. Optimize every customer interaction to migrate cash transactions and/or convert … Read more
Job Description: To provide generalist Human Capital administration services in support of the Human Capital policies and programmes Job Requirements: Problem solving and decision-making skills The ability to coach and offer advice/alternatives Excellent MS Office skills – Advanced Excel, PowerPoint and Word Effective stakeholder management HR Information and Analysis skills Advocacy and inquiry – able … Read more
Job Description: Responsible for the oversight of all activities performed by team representatives serving a client segment of 150 million plus. Job Responsibilities: Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention. Achieve net profit growth for the business. Deliver exceptional service through … Read more
Job Description: To provide a positive customer experience by being helpful and sensitive customer needs, expectations and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Always comply with procedures and processes contained in the relevant business guidelines and understand the risk … Read more
Job Description: Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: Fulfilling transactions above the benchmark set and providing an exceptional customer experience. Ensure activities support cost … Read more
Job Description: Managesbranch resources in line with business short and long term goals policies andvalues with a view to generate the highest return on capital employed. Enablingthe delivery of excellent customer experience within a dynamic branchenvironment promoting new business in order to ensure future growth withoutincurring unmanageable risks and ensuring compliance with regulatoryrequirements. Job Responsibilities: … Read more
Job Description: To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Job Responsibilities: Develop and manage key stakeholder relationships that … Read more
Job Description: To lead and manage a team of Financial Planners in providing goal-based financial planning to clients. To ensure profitability and growth whilst adhering to legislation and compliance requirements. Job Responsibilities: Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies Deliver exceptional and high quality advice … Read more
Job Description: To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Requirements: Years of Experience : 1-2 years related experience Person must not be an unrehabilitated insolvent … Read more
Job Description: To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles Job Responsibilities: Deliver customer experience excellence in own service delivery aligned to Organisational values … Read more