Job Description: The role is core to delivering exceptional customer experience across our lines of business and will have a direct influence on the headline Key Performance Indicators and efficiency metrics. Job Responsibilities: Ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use. Follow … Read more
Job Description: The purpose of the role is to consult and support Technology Security Operations across Vodacom Group. This role requires the individual to have credible experience in Information Security and Cyber Security Governance, Risk and Assurance based on proven frameworks such as COBIT 5, ISO27001/2, and the NIST Cybersecurity Framework. Job Responsibilities: Participate in … Read more
Job Description: Coordinate optimization of the Operational & Monitoring Defense cyber security baselines (CSB) controls across all MPA relevant business areas and processes Job Responsibilities: Optimize and maintain respective Monitoring Cyber Security controls and requirements across MPA environments Ensure all M-Pesa and third-party systems’ products, services and projects are compliant to the MPA minimum security … Read more
Job Description: Govern, implement and support Vodacom commission-based policies, process and execution within the Sales Operations environment of Vodacom Business. Job Responsibilities: Commissions: Administer Commissions Support and assist with Commission automation (Callidus) for both staff and partners. Vodacom Business benefits and CBU Special Field Allowance Compile monthly calculations and audits for HR Provide feedback to … Read more
Job Description: To test new SIM card profiles, Evaluate new Vodafone GUSIM, provide SIM support, and Ensure SIM Security Standards according to Vodafone ask. Support new SIM features. Job Responsibilities: Provide support to existing Simcard technologies. Providing technical inputs on Simcard compatibility and roadmaps regarding Vodacom’s requirements for future enhancements. SIM Testing key Network features. … Read more
Job Description: To assist the Product Manager to develop and manage the overall products and solution sets, product pricing, commercialization of new products, product development, and product management within the Product Innovation Department of Fixed & Mobile specifically the Communicate portfolio. Job Responsibilities: Responsible for all new product plans, announcements, launches, and withdrawals & manage … Read more
Job Description: The Release Train Engineer is responsible for the planning, coordination, and deployment of all releases into production within a particular domain or business outcome. Job Responsibilities: Coordinate and communicate the release pipeline to deliver frequent releases across business outcomes; manage external dependencies, ensuring alignment across key partners and vendors. Manage sourcing relationships. Manage … Read more
Job Description: To process applications for credit vetting, activations, and transfer of ownership; as escalated through the relevant customer acquisition workflow and queue management systems. Job Responsibilities: To resolve queries from Trade Partners and customers related to credit vetting, transfer of ownership requests, activation and confirmation failures To resolve escalated queries through the correct channels … Read more
Job Description: The Project/Programme Manager manages end-to-end projects (e.g. a system implementation) and has responsibility for the planning, coordination, and deployment of all releases into production within a particular domain. They identify, manage, and mitigate individual projects Job Responsibilities: Drives the delivery of the programme/project through active management ensuring milestones are met to time, cost … Read more
Job Description: The context of these responsibilities relates to the Big Data, Data Warehouse, Operational Data Store, and visualization platform, systems, and applications for on-premises and in-cloud implementations. Job Responsibilities: Acting as a technical authority, providing input and guidance into technical solutions and implementations. Lead, mentor, and grow a team of operations and DevOps specialists … Read more